Terms and Conditions Privacy Policy Retention, Deletion, and Accessibility of User Data Refunds Policy

Policies

Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern [business name]’s relationship with you in relation to this website.

The term ‘eCanteen Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 23 Campaspe Street, West Wodonga Victoria 3690 . Our company registration number is ACN: 646925233 Wodonga Victoria. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without [business name]’s prior written consent.


Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information such as names, postcode, email addresses, and other items when they are voluntarily submitted by our visitors. The information you provide is used to fulfil your specific request. This information is only used to fulfil your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customise the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies that are assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorised transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy, you may contact us using the information below:

By e-mail: admin@ecanteen.com.au
By Phone: (02) 6059 2837

We reserve the right to make changes to this policy. Any changes to this policy will be posted.


Retention, Deletion, and Accessibility of User Data

Unless required to keep Platform Data under applicable law or regulation, eCanteen will:

Make reasonable efforts to keep Data up to date, including Data that has been modified or deleted. Data will be promptly updated after receiving a request to do so. You can use the methods below to ask for your Data to be modified or deleted.

Delete all data as soon as reasonably possible in the following cases:

When retaining the data is no longer necessary for a legitimate business purpose that is consistent with these Terms and all other applicable terms and policies;

When you have not used the system for 12 months;

When requested to delete the Data for the protection of Users;

When a User requests their Data be deleted or no longer has an account. Any data required to remain for laws or regulations will be aggregated, obscured, or de-identified;

When required by applicable law or regulations

How to request removal or modification of your data
E-mail Request to admin@ecanteen.com.au OR
Contact via (02) 6059 2837 OR
Request User Data Deletion from Contact form OR
Delete Usesr Profiles from Account management page.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.


Refunds Policy

Any refunds should be organised between the school and the buyer. Any refunded that is required to be processed by eCanteen will incur a $20 charge to the school.